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Max Factory

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What to know before you buy

Otaku's Authenticity Guarantee Every item is inspected, verified, and heavily protected in bubble wrap before shipping.

Pre-Order Notes

Not Guaranteed: If the manufacturer short-prints this item, you will be notified and fully refunded.
Arrival dates are estimates and subject to Japanese release delays.

Cancellation & Invoice Policy

You can choose to Auto-Charge or be emailed an Invoice when the item arrives.
The 7-Day Rule: If unpaid and no communication is received after 7 days, the order is canceled and your deposit is kept.
If you reply to the cancellation within 7 days, we refund half of your deposit (25% restocking fee).

Incoming Stock Notes

Allocation Secured: We have already purchased this item. Your unit is guaranteed.
Arrival date is an estimate based on current ocean freight transit times.

Cancellation & Invoice Policy

You can choose to Auto-Charge or be emailed an Invoice when the item arrives.
The 7-Day Rule: If unpaid and no communication is received after 7 days, the order is canceled and your deposit is kept.
If you reply to the cancellation within 7 days, we refund half of your deposit (25% restocking fee).

Grade Notes